Applying
What happens after you submit an application
Timescales, what the decision letter looks like, and what to do if it is not what you hoped.
We're still writing this guide. In the meantime, call us on 0800 000 0000 and we'll talk it through.
Not sure whether this applies to you?
Tell us what's happening. The initial benefits assessment is free and there's no obligation.
This guide explains the general position and is not a decision about your circumstances. Entitlement depends on individual circumstances and is decided by the relevant authority.